ThingPark Services Status

US PROD Operational

Status of our SaaS production platform hosted in North Virginia.

Network Server for ThingPark Wireless Operational

API and GUI Operational

ThingPark X IoT-Flow Operational

Thingpark FUOTA Operational

Thingpark X Location Engine Operational

Network Server for ThingPark Enterprise Operational

AU PROD Operational

Status of our SaaS production platform hosted in Sydney.

Network Server for ThingPark Wireless Operational

Network Server for ThingPark Enterprise Operational

API and GUI Operational

Thingpark X Location Engine Operational

ThingPark X IoT-Flow Operational

Thingpark FUOTA Operational

EU PROD Operational

Status of our SaaS production platform hosted in Dublin.

Network Server for ThingPark Wireless Operational

Network Server for ThingPark Enterprise Operational

API and GUI Operational

ThingPark X IoT-Flow Operational

Thingpark X Location Engine Operational

Thingpark FUOTA Operational

Join Server for ThingPark Activation Operational

ThingPark Exchange Operational

Status of our roaming production platform hosted in Dublin.

PROD Operational

PREPROD Operational

ThingPark MarketPlace Operational

Status of our marketplace.

Thingpark Community, PoCs and Dev1 Operational

Network Server for PoCs Operational

Network Server for Dev1 Operational

API and GUI Operational

Thingpark X Location Engine Operational

ThingPark X IoT-Flow Operational

Thingpark FUOTA Operational

Test and pre-production platform Operational

Status of our SaaS platform used for non-production use.

AU PREPROD Operational

Status of our SaaS pre-production platform hosted in Sydney.

Network Server for ThingPark Wireless Operational

API and GUI Operational

ThingPark X IoT-Flow Operational

Thingpark FUOTA Operational

EU PREPROD Operational

API and GUI Operational

Network Server for ThingPark Wireless and Enterprise Operational

ThingPark X IoT-Flow Operational

Thingpark FUOTA Operational

Join Server for ThingPark Activation Operational

Actility Analytics tool Operational

Scheduled maintenances

Scheduled maintenance AU-PREPROD UPDATE - TPX IoT-Flow 1.7.19g rollout from 2025-04-08 08:00 UTC to 2025-04-08 09:00 UTC

[Scheduled]

Actility Network Operations is going to upgrade IoT-Flow to revision 1.7.19g.

📝 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a minor release with the following impacts:

Uplinks may be delayed a few minutes during service restart

Scheduled maintenance EU-PREPROD UPDATE - TPX IoT-Flow 1.7.19g rollout from 2025-04-08 12:00 UTC to 2025-04-08 13:00 UTC

[Scheduled]

Actility Network Operations is going to upgrade IoT-Flow to revision 1.7.19g.

📝 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a minor release with the following impacts:

Uplinks may be delayed a few minutes during service restart

Scheduled maintenance ECOSYSTEM UPDATE - TPX Location Engine 4.0.3 rollout from 2025-04-09 08:00 UTC to 2025-04-09 09:00 UTC

[Scheduled]

Actility Network Operations is going to install TPX Location Engine 4.0.3 on ECOSYSTEM platform.
Current version is TPX Location Engine 4.0.2.

Please find details at: https://docs.thingpark.com/thingpark-location/release-notes/TPX_LE_40X/#tpx-le-403

This is a minor release. Some messages may be lost or delayed.

Scheduled maintenance AU-PROD UPDATE - TPX IoT-Flow 1.7.19g rollout from 2025-04-15 08:00 UTC to 2025-04-15 09:00 UTC

[Scheduled]

Actility Network Operations is going to upgrade IoT-Flow to revision 1.7.19g.

📝 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a minor release with the following impacts:

Uplinks may be delayed a few minutes during service restart

Scheduled maintenance EU-PROD UPDATE - TPX IoT-Flow 1.7.19g rollout from 2025-04-15 12:00 UTC to 2025-04-15 13:00 UTC

[Scheduled]

Actility Network Operations is going to upgrade IoT-Flow to revision 1.7.19g.

📝 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a minor release with the following impacts:

Uplinks may be delayed a few minutes during service restart

Scheduled maintenance US-PROD UPDATE - TPX IoT-Flow 1.7.19g rollout from 2025-04-15 13:00 UTC to 2025-04-15 14:00 UTC

[Scheduled]

Actility Network Operations is going to upgrade IoT-Flow to revision 1.7.19g.

📝 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a minor release with the following impacts:

Uplinks may be delayed a few minutes during service restart

Past Incidents

Scheduled maintenance ECOSYSTEM UPDATE - TPX IoT-Flow 1.7.19g rollout from 2025-04-03 12:00 UTC to 2025-04-03 12:45 UTC

[Resolved]

COMPLETED

Actility Network Operations is going to upgrade IoT-Flow to revision 1.7.19g.

📝 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a minor release with the following impacts:

Uplinks may be delayed a few minutes during service restart

Major incident EU PROD - IoT-Flow incident

[Resolved]

The incident is now closed. Here are some details.

Timeline

2:45PM UTC+2
Decoding of iot-flow payloads is unavailable.

4:40PM UTC+2
Hubs are stopped to buffer messages and stop the decoding loss.
Uplinks processing is suspended (uplinks are not lost).

5:30PM UTC+2
Hubs are restarted. Uplinks processing is resumed.

6PM UTC+2
End of the outage

Impacts

Iot-flow was unable to decode the payloads between 2:45PM (UTC+2) and 4:40PM (UTC+2) and again later between 5:30PM (UTC+2) and 6PM...

Incident & maintenance history

This page is automatically updated every 60 seconds