ThingPark Services Status
All systems operational
This is the ThingPark Services's status page, where you'll find the current status and incident history of ThingPark Services. Don't agree with what's reported here? Contact us at support.actility.com
Don't agree with what's reported here? Contact us at support@actility.com.
US PROD Operational
Status of our SaaS production platform hosted in North Virginia.
Network Server for ThingPark Wireless Operational
API and GUI Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Thingpark X Location Engine Operational
Network Server for ThingPark Enterprise Operational
AU PROD Operational
Status of our SaaS production platform hosted in Sydney.
Network Server for ThingPark Wireless Operational
Network Server for ThingPark Enterprise Operational
API and GUI Operational
Thingpark X Location Engine Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
EU PROD Operational
Status of our SaaS production platform hosted in Dublin.
Network Server for ThingPark Wireless Operational
Network Server for ThingPark Enterprise Operational
API and GUI Operational
ThingPark X IoT-Flow Operational
Thingpark X Location Engine Operational
Thingpark FUOTA Operational
Join Server for ThingPark Activation Operational
ThingPark Exchange Operational
Status of our roaming production platform hosted in Dublin.
PROD Operational
PREPROD Operational
ThingPark MarketPlace Operational
Status of our marketplace.
Thingpark Community, PoCs and Dev1 Operational
Network Server for PoCs Operational
Network Server for Dev1 Operational
API and GUI Operational
Thingpark X Location Engine Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Test and pre-production platform Operational
Status of our SaaS platform used for non-production use.
AU PREPROD Operational
Status of our SaaS pre-production platform hosted in Sydney.
Network Server for ThingPark Wireless Operational
API and GUI Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
EU PREPROD Operational
API and GUI Operational
Network Server for ThingPark Wireless and Enterprise Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Join Server for ThingPark Activation Operational
Actility Analytics tool Operational
Infrastructure Commissioning Service Operational
Zero-touch gateway bootstrapping service

Scheduled maintenances

Scheduled maintenance PREPROD - Thingpark Exchange v1.5.4 rollout from 2025-09-03 12:00 UTC to 2025-09-03 13:00 UTC
[Scheduled]

Actility Network Operations is going to upgrade TEX to v1.5.4 on Thingpark Exchange PREPROD platform.

This upgrade improves logs search in UI and UDR generation.
RanConnector is updated to support Backend Interface 1.1 (in addition to Backend Interface 1.0).

No service impact expected.

ThingPark Exchange PREPROD
Posted at August 28, 2025 路 08:15 UTC
Scheduled maintenance US PROD - ThingPark X-Location Engine 4.1 rollout from 2025-09-09 12:00 UTC to 2025-09-09 16:00 UTC
[Scheduled]

Actility Network Operations is going to install TPX Location Engine 4.1.1a on US PROD platform.

馃摑 Please find details in the Release Notes

This is a major release. Some messages may be lost or delayed.

US PROD Thingpark X Location Engine
Posted at August 12, 2025 路 14:41 UTC

Past Incidents

Minor incident Delay in statistics display
[Resolved]

Issue was resolved.

EU PROD API and GUI
Posted at September 1, 2025 路 20:12 UTC
Scheduled maintenance EU-PROD UPDATE - TPX IoT-Flow 1.7.20l rollout from 2025-09-01 13:00 UTC to 2025-09-01 14:28 UTC
[Resolved]

COMPLETED

Actility Network Operations is going to upgrade IoT-Flow to revision *1.7.20l.

馃摑 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a hotfix release with the following impacts:

  • Uplinks may be delayed a few minutes during service restart
EU PROD ThingPark X IoT-Flow
Posted at September 1, 2025 路 13:58 UTC
Scheduled maintenance EU-PREPROD UPDATE - TPX IoT-Flow 1.7.20l rollout from 2025-09-01 12:00 UTC to 2025-09-01 12:40 UTC
[Resolved]

COMPLETED
Actility Network Operations is going to upgrade IoT-Flow to revision *1.7.20l.

馃摑 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a hotfix release with the following impacts:

  • Uplinks may be delayed a few minutes during service restart
Test and pre-production platform EU PREPROD ThingPark X IoT-Flow
Posted at September 1, 2025 路 12:39 UTC
Incident & maintenance history
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