Issue with Azure IoT-Hub connections
Minor incident
US PROD
ThingPark X IoT-Flow
AU PROD
ThingPark X IoT-Flow
EU PROD
ThingPark X IoT-Flow
Thingpark Community, PoCs and Dev1
ThingPark X IoT-Flow
2022-09-14 08:25 UTC
· 4 days, 22 hours, 54 minutes
Updates
Resolved
September 19, 2022 · 07:19 UTC
Monitoring
September 15, 2022 · 12:51 UTC
Since a few hours, Azure connections may encounter problems on all platforms, we are investigating with the provider.
De-escalate
September 15, 2022 · 12:16 UTC
If you are facing issue with Azure connector, please open a Microsoft case saying you are facing AMQP issue with SASL or plaintext authentication (SaslOutcome message is never sent by IoT Hub)
Monitoring
September 15, 2022 · 08:51 UTC
Incident seems resolved (waiting from Azure confirmation).
However, connectors will catch up traffic and my hit rate limits on Azure IoT Hub side.
Investigating
September 14, 2022 · 13:47 UTC
Issue has been identified and a hotfix is in preparation. It seems that only West US regions are impacted.
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