EU Prod backend issues
Major incident
EU PROD
API and GUI
ThingPark X IoT-Flow
Thingpark X Location Engine
2021-12-07 15:29 UTC
·
4 hours, 28 minutes
Updates
Resolved
December 7, 2021 · 19:57 UTC
Incident is resolved.
Monitoring
December 7, 2021 · 18:24 UTC
Service is coming back again online. TPX IoT-Flow will restart operation shortly.
Investigating
December 7, 2021 · 17:15 UTC
Database is crashed again, new ETA around 18:00
Monitoring
December 7, 2021 · 17:00 UTC
Issue is over, we are closely monitoring the recovery of all the services.
Update
December 7, 2021 · 16:29 UTC
The database cluster is rebuilding. ETA of first services restauration is estimated around 17:00 UTC.
Investigating
December 7, 2021 · 15:31 UTC
We are experiencing issues with databases that provokes instabilities in the backend. We are investigating.
Traffic path is not impacted.
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