EU PROD - Network server switchover and delay in gateway status

Incident is resolved.

We are continuing to monitor closely the system.

Two distinct incidents occurred today:

• Due to a software failure, 1/4 of the gateway status was delayed since yesterday 26 May 22:00 UTC in the backend, indicating that the gateway could be in error state. All gateways remained connected, and all status are ingested by the backend now.
• A network server switchover occurred due to software failure. The second site handled the traffic between 03:00 and 05:30 UTC. After first checks, traffic has been properly handled by the second site.