Network server crash happened

Major incident EU PROD Network Server for ThingPark Wireless
2021-05-01 12:45 UTC · 20 minutes

Updates

Monitoring

Network server encountered a crash around 12:45 UTC and the standby server was not able to handle the traffic until 13:05 UTC.

We are monitoring the situation and the traffic is now flowing correctly. Gateways are dequeuing packets that have not been sent during the incident.

May 1, 2021 · 14:17 UTC

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