GUI responsiveness is reduced
Minor incident EU PROD OSS API and GUI2021-03-25 10:56 UTC · 22 hours, 16 minutes
ResolvedNovember 4, 2021 · 15:25 UTC
Yesterday evening, 2021-03-25T19:00:00Z, background database operation was over. Responsiveness has returned to normal, since.
We apologise for this unexpected performance problem.
InvestigatingNovember 4, 2021 · 15:25 UTC
GUI lack of responsiveness is related to an unfinished (and on-going) background database operation, part of TP6.1.8b maintenance done yesterday.
We are more than halfway through.
We’ll update this incident when database performance is back to normal.
IssueNovember 4, 2021 · 15:25 UTC
2021-03-25, morning, Paris time. Saas EU production. Certain GUI exhibit slowness and are sometimes unresponsive.