GUI responsiveness is reduced

Minor incident EU PROD OSS API and GUI
2021-03-25 10:56 UTC · 22 hours, 16 minutes

Updates

Resolved

Yesterday evening, 2021-03-25T19:00:00Z, background database operation was over. Responsiveness has returned to normal, since.

We apologise for this unexpected performance problem.

March 26, 2021 · 09:13 UTC
Investigating

GUI lack of responsiveness is related to an unfinished (and on-going) background database operation, part of TP6.1.8b maintenance done yesterday.

We are more than halfway through.

We’ll update this incident when database performance is back to normal.

March 25, 2021 · 11:41 UTC
Issue

2021-03-25, morning, Paris time. Saas EU production. Certain GUI exhibit slowness and are sometimes unresponsive.

March 25, 2021 · 11:03 UTC

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