ECO platform down

The platform is now fully operational since the beginning of April.

More information is available on http://community.thingpark.org/ for community users.

2021-03-27T22:00:00Z

• 🛠 community.thingpark.org:
  • ✔ subscriber creation is working again, but still not available for customers as Interop Engine is not working yet,
  • ✔ Single Sign-On (SSO) to interop engine is also working
  • 🛠 Interop engine validation needed.
• ✔ TPXLE + ADA working for dev-ope instance
  • 🛠 TPXLE not working for community instance without portal
• ✔ All needed operator instances are now created.
• 🚥 Next in line:
  • Subscribers, basestations and devices migration.
  • TPX decoders and drivers
  • Restore Partners sites

2021-03-19, morning, Paris time. Disaster recovery plan is ongoing.

• ✔ IoTFlow is installed

• ✔ DX-API was updated to facilitate reprovisioning of subscribers and end-user accounts

• 🛠 ThingPark X Location Engine, Interoperability Engine are not back online, yet.

• 🚥next in line:

  • validate TPXLE and ADA
  • achieve creation of all operator instances
  • migrate subscribers, basestations (gateways), devices
  • provision Community and Partner portals offers (including Interop)

2021-03-18, morning, Paris time. Disaster recovery plan is ongoing.

• ✔ The new community platform is up, including DX-API and IPSec.
• 🛠 IoTFlow, ThingPark X Location Engine, Interoperability Engine are not back online, yet.
• 🚥 next in line for re-establishment:
  • TPX IoTFlow
  • ThingPark X Location Engine (TPXLE) + Abeeway Device Analyzer (ADA)
  • migration of operator instances, subscribers, basestations (gateways), devices
  • provisioning of Community offers (including Interop)

We are moving the POC/dev1 platform to a new hoster.
It requires time and we will provide an Estimated Time of Arrival later this week.

• 2021-03-11T13:50 Z
  • after the fire 🔥 that damaged multiple datacentres in Strasbourg, France, yesterday, the entire ECO environment is still down.
  • OVH is in disaster-recovery mode. In the next few days, they will let us know what services / data are gone and what we can restore. We will then assess the situation.
  • Our teams are working on restoring our own manual backups to a different location.

• The infrastructure of ECO platform is down because of a fire in the datacenter.
• 2021-03-10T09:35:00Z: the hosting company (OVH) just communicated they won’t be able to restore their datacenter today.
• Information from hosting company OVH