Community - Gateway connection degradation

Minor incident Thingpark Community, PoCs and Dev1 Network Server for PoCs Network Server for Dev1
2026-08-24 09:35 UTC · 2 days, 22 hours, 43 minutes

Updates

Resolved

Incident is closed.

August 27, 2026 · 08:18 UTC
Monitoring

A change has been implemented today to address the issue.

We are continuing to investigate the root cause, and a permanent fix will be included in the next maintenance release.

August 25, 2026 · 09:53 UTC
Investigating

We are investigating an issue affecting gateways connected to the ThingPark Community Network Server via TLS since August 14.
Affected gateways may experience intermittent disconnections. Renewing the gateway certificate may temporarily restore stable connectivity.

Our teams are actively working to resolve the issue.

August 24, 2026 · 09:35 UTC

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