EU PROD Network Incident
Major incident EU PROD Network Server for ThingPark Wireless Network Server for ThingPark Enterprise OSS API and GUI DX API ThingPark X IoT-Flow Thingpark X Location Engine2021-01-20 14:20 UTC · 1 hour, 15 minutes
ResolvedNovember 4, 2021 · 15:24 UTC
Incident is resolved. We are continuing close monitoring.
MonitoringNovember 4, 2021 · 15:24 UTC
The traffic is now back to site A.
The issue is due to a firewall incident, both firewall were found to be master in the firewall cluster.
InvestigatingNovember 4, 2021 · 15:24 UTC
Site A is currently not available from Internet. We are investigating. The traffic is currently handled by Site B, as well as API and GUI.