EU PROD Network Incident
Major incident
EU PROD
Network Server for ThingPark Wireless
Network Server for ThingPark Enterprise
OSS API and GUI
DX API
ThingPark X IoT-Flow
Thingpark X Location Engine
2021-01-20 14:20 UTC
·
1 hour, 15 minutes
Updates
Resolved
January 20, 2021 · 15:36 UTC
Incident is resolved. We are continuing close monitoring.
Monitoring
January 20, 2021 · 15:00 UTC
The traffic is now back to site A.
The issue is due to a firewall incident, both firewall were found to be master in the firewall cluster.
Investigating
January 20, 2021 · 14:22 UTC
Site A is currently not available from Internet. We are investigating. The traffic is currently handled by Site B, as well as API and GUI.
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