Wrong Base Station information
Minor incident
EU PROD
Network Server for ThingPark Wireless
Network Server for ThingPark Enterprise
2026-04-11 12:21 UTC
· 6 hours, 46 minutes
Updates
Update
April 11, 2026 · 12:34 UTC
Our technical team deployed a fix and is currently monitoring the situation.
The data ingestion is now catching up for impacted gateways. Related statistics and alarms are foreseen to be updated around 16:00 UTC.
Issue
April 11, 2026 · 12:21 UTC
Since around 15:00 UTC yesterday, gateway-related information (including connection details in the dashboard, statistics, and alarms) may be inaccurate on the Europe Network Server for ThingPark Wireless and ThingPark Enterprise.
This issue is caused by delays in signalling ingestion. We are working on applying a fix quickly.
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