Wrong Base Station information

Minor incident EU PROD Network Server for ThingPark Wireless Network Server for ThingPark Enterprise
2026-04-06 08:00 UTC · 21 hours, 57 minutes

Updates

Resolved

Incident is Resolved.

April 7, 2026 · 05:56 UTC
Monitoring

Incident is closed.

April 7, 2026 · 05:56 UTC
Issue

Since 09:00 UTC today, gateway-related information (including connection details in the dashboard, statistics, and alarms) may be inaccurate on the Europe Network Server for ThingPark Wireless and ThingPark Enterprise.

This issue is caused by delays in signalling ingestion. We actively working to resolve the problem and restore data accuracy as quickly as possible.

April 6, 2026 · 20:07 UTC

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