EU Prod ThingPark Enterprise Network Server - connection issues

Incident is closed.

The cluster is fully operational, and we’ll continue to closely monitor it.

Gateways should be normally connected on standby network server. We are restoring an double-checking the health of the primary server.

We are investigating an issue on Europe’s ThingPark Enterprise network server. Gatways may have issues to connect to the server.

We will provide more details as soon as possible.