TPW EU PROD database incident

Major incident EU PROD API and GUI
2025-02-10 10:28 UTC · 2 hours, 21 minutes

Updates

Resolved

Performance issue is now resolved. Lag is fully resorbed.
The cause of the issue has been identified and will be patched soon.

February 10, 2025 · 12:21 UTC
Monitoring

A performance issue has been spotted and the database cluster. Actions have been taken to resolve it and lag on device and base station processing is slowly decreasing.
The root cause is still under investigation.

February 10, 2025 · 10:59 UTC
Issue

An ongoing issue on the database cluster prevents the usage of the UI and API on EU-PROD.
We are actively looking into the issue and will give details as soon as possible.

February 10, 2025 · 10:28 UTC

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