Following the platform migration on 2022-11-28 we have detected some issues and we are currently investigating.
Major incident
AU PROD
Network Server for ThingPark Wireless
Network Server for ThingPark Enterprise
OSS API and GUI
DX API
ThingPark X IoT-Flow
2022-11-29 02:00 UTC
·
12 hours, 23 minutes
Updates
Resolved
November 29, 2022 · 14:23 UTC
Incident is resolved.
Investigating
November 29, 2022 · 06:49 UTC
Some DX/IoT-Flow endpoints are not available. Missing TPE traffic is recovered.
Update
November 29, 2022 · 03:32 UTC
2022-11-28 9:40 UTC: Thingpark Enterprise and Thingpark Wireless started to experience some login issues. Some transient DX API authentication errors were observed. Regarding the LoRa Traffic:
- HTTPS Application server traffic is not impacted
- Thingpark X Location Engine is not impacted
- Thingpark X IoTflow Application Server traffic has stopped.
Update 2022-11-29 03:00 UTC: Thingpark Enterprise and Thingpark Wireless login issues have been resolved DX API transient authentication errors should be fixed now
LoRa Traffic to TPX IoTflow Application Server is still stopped. all Gateways and Devices are reporting connection error in the GUI.
Investigating
November 29, 2022 · 03:31 UTC
Following the platform migration on 2022-11-28 we have detected some issues and we are currently investigating.
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