Network Access outage
Major incident
US PROD
Network Server for ThingPark Wireless
2022-11-28 15:43 UTC
·
1 day, 1 hour, 46 minutes
Updates
Resolved
November 29, 2022 · 17:29 UTC
Incident resolved. Lost gateways must be patched.
Monitoring
November 29, 2022 · 14:25 UTC
Incident is resolved on platform site. Remaining gateways must be reached through rescue to be fixed.
Monitoring
November 28, 2022 · 17:09 UTC
Missing gateways will recover before the end of the day.
Retroactive
November 28, 2022 · 15:45 UTC
Starting from 11/27 at 20:00 UTC, Thingpark Enterprise gateway were disconnected. The issue was fixed at 05:00 UTC.
However, some gateways encountered a bug and are currently recovered one by one.
← Back