ThingPark Services Status
All systems operational
This is the ThingPark Services's status page, where you'll find the current status and incident history of ThingPark Services. Don't agree with what's reported here? Contact us at support.actility.com
Don't agree with what's reported here? Contact us at support@actility.com.
US PROD Operational
Status of our SaaS production platform hosted in North Virginia.
Network Server for ThingPark Wireless Operational
API and GUI Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Thingpark X Location Engine Operational
Network Server for ThingPark Enterprise Operational
AU PROD Operational
Status of our SaaS production platform hosted in Sydney.
Network Server for ThingPark Wireless Operational
Network Server for ThingPark Enterprise Operational
API and GUI Operational
Thingpark X Location Engine Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
EU PROD Operational
Status of our SaaS production platform hosted in Dublin.
Network Server for ThingPark Wireless Operational
Network Server for ThingPark Enterprise Operational
API and GUI Operational
ThingPark X IoT-Flow Operational
Thingpark X Location Engine Operational
Thingpark FUOTA Operational
Join Server for ThingPark Activation Operational
ThingPark Exchange Operational
Status of our roaming production platform hosted in Dublin.
PROD Operational
PREPROD Operational
ThingPark MarketPlace Operational
Status of our marketplace.
Thingpark Community, PoCs and Dev1 Operational
Network Server for PoCs Operational
Network Server for Dev1 Operational
API and GUI Operational
Thingpark X Location Engine Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Test and pre-production platform Operational
Status of our SaaS platform used for non-production use.
AU PREPROD Operational
Status of our SaaS pre-production platform hosted in Sydney.
Network Server for ThingPark Wireless Operational
API and GUI Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
EU PREPROD Operational
API and GUI Operational
Network Server for ThingPark Wireless and Enterprise Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Join Server for ThingPark Activation Operational
Actility Analytics tool Operational
Infrastructure Commissioning Service Operational
Zero-touch gateway bootstrapping service

Scheduled maintenances

Scheduled maintenance EU PROD - ThingPark 8.1.5 rollout from 2026-05-20 08:00 UTC to 2026-05-20 16:00 UTC
[Scheduled]

Netmore teams will perform maintenance software upgrade on ThingPark production (Europe region) to version 8.1.5a on May 20.

The ThingPark dashboard and backend APIs will be unavailable during approximately 2 hours during this window to safeguard data integrity, but traffic will not be impacted.

📝 Please find details in the

  • ThingPark Wireless Maintenance Release Notes (Access for customers only)
  • ThingPark Enterprise Changelog
EU PROD Network Server for ThingPark Wireless Network Server for ThingPark Enterprise API and GUI Join Server for ThingPark Activation
Posted at May 7, 2026 · 14:41 UTC

Past Incidents

Scheduled maintenance EU PROD - ICS 1.8.6 rollout from 2026-05-19 13:00 UTC to 2026-05-19 15:00 UTC
[Scheduled]

Netmore teams will perform maintenance software upgrade on Infrastructure Commissioning Service (Europe region) to version 1.8.6 on May 19.

The ICS dashboard will be unavailable during approximately 1 hour.

📝 Please find details in the

  • Infrastructure Commissioning Service Release Notes EN
  • Infrastructure Commissioning Service Release Notes FR
Infrastructure Commissioning Service
Posted at May 13, 2026 · 08:23 UTC
Scheduled maintenance EU-PROD UPDATE - TPX IoT-Flow 1.8.3 rollout from 2026-05-19 07:58 UTC to 2026-05-19 11:44 UTC
[Resolved]

COMPLETED

EDIT: Deployed hotfix version is 1.8.3d.

Actility Network Operations is going to upgrade IoT-Flow to revision 1.8.3

📝 Release notes are available on ThingPark Documentation site: TPX IoT-Flow site

This is a major release with the following impacts:

  • Uplinks may be delayed a few minutes during service restart
EU PROD ThingPark X IoT-Flow
Posted at May 19, 2026 · 11:43 UTC
Incident & maintenance history
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