ThingPark Services Status
There is an ongoing Maintenance
This is ThingPark Services' status page, where you'll find the current status and incident history of ThingPark Services.
Don't agree with what's reported here? Contact us at info@netmoregroup.com.
US PROD Operational
Status of our SaaS production platform hosted in North Virginia.
Network Server for ThingPark Wireless Operational
API and GUI Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Thingpark X Location Engine Operational
Network Server for ThingPark Enterprise Operational
AU PROD Operational
Status of our SaaS production platform hosted in Sydney.
Network Server for ThingPark Wireless Operational
Network Server for ThingPark Enterprise Operational
API and GUI Operational
Thingpark X Location Engine Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
EU PROD Scheduled maintenance
Status of our SaaS production platform hosted in Dublin.
Network Server for ThingPark Wireless Scheduled maintenance
Network Server for ThingPark Enterprise Scheduled maintenance
API and GUI Scheduled maintenance
ThingPark X IoT-Flow Operational
Thingpark X Location Engine Operational
Thingpark FUOTA Operational
Join Server for ThingPark Activation Scheduled maintenance
EU2 PROD Operational
Status of our SaaS production platform hosted in Frankfurt.
Network Server for ThingPark Wireless Operational
Network Server for ThingPark Enterprise Operational
API and GUI Operational
ThingPark X IoT-Flow Operational
SA PROD Operational
Status of our SaaS production platform hosted in Brazil (São Paulo)
API and GUI Operational
ThingPark X IoT-Flow Operational
Network Server for ThingPark Wireless Operational
Network Server for ThingPark Enterprise Operational
ThingPark Exchange Operational
Status of our roaming production platform hosted in Dublin.
PROD Operational
PREPROD Operational
Thingpark Community, PoCs and Dev1 Operational
Network Server for PoCs Operational
Network Server for Dev1 Operational
API and GUI Operational
Thingpark X Location Engine Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Test and pre-production platform Operational
Status of our SaaS platform used for non-production use.
EU PREPROD Operational
API and GUI Operational
Network Server for ThingPark Wireless and Enterprise Operational
ThingPark X IoT-Flow Operational
Thingpark FUOTA Operational
Join Server for ThingPark Activation Operational
ThingPark MarketPlace Operational
Status of our marketplace.
Infrastructure Commissioning Service Operational
Zero-touch gateway bootstrapping service
Actility Analytics tool Operational

Current incidents

Scheduled maintenance EU PROD - ThingPark 8.1.8 rollout from 2026-09-16 08:00 UTC to 2026-09-16 16:00 UTC
[Scheduled]

Netmore teams will perform maintenance software upgrade on ThingPark production (Europe region - Ireland) to version 8.1.8.

The ThingPark dashboard and backend APIs will be unavailable during approximately 2 hours during this window to safeguard data integrity, but traffic will not be impacted.

📝 Please find details in the

  • ThingPark Wireless Maintenance Release Notes (Access for customers only)
  • ThingPark Enterprise Changelog
EU PROD Network Server for ThingPark Wireless Network Server for ThingPark Enterprise API and GUI Join Server for ThingPark Activation
Posted at September 2, 2026 · 19:21 UTC

Scheduled maintenances

Scheduled maintenance EU PROD - ICS 1.9.0 rollout from 2026-09-21 13:00 UTC to 2026-09-21 15:00 UTC
[Scheduled]

Actility Network Operations is going to install Infrastructure Commissioning Service 1.9.0 on EU PROD platform.

Please find details in release notes:
📝1.9 Product Release Notes

The currently running version is 1.8.7-1

This is a intermediate release with the following impacts

  • Gateway commissioning may temporarily fail during part of the maintenance window
Infrastructure Commissioning Service
Posted at September 14, 2026 · 13:59 UTC
Scheduled maintenance PROD - Thingpark Exchange v2.0.1 rollout from 2026-09-22 08:00 UTC to 2026-09-22 09:00 UTC
[Scheduled]

Actility System Operations is going to upgrade TEX to v2.0.1 on Thingpark Exchange PROD platform.

This upgrade includes one bug fix related to ThingPark Activation.

Ticket reference:

  • TH-777 : Claim request rejected with error “SenderID or SenderNSID is unknown”

No service impact expected.

ThingPark Exchange PROD
Posted at September 9, 2026 · 13:00 UTC
Scheduled maintenance EU PROD - TPX Location Engine 5.0 migration rollout from 2026-09-24 08:00 UTC to 2026-09-24 14:00 UTC
[Scheduled]

Actility Network Operations is going to install TPX Location Engine 5.0.0 on EU PROD platform.
Current version is TPX Location Engine 4.1.1f.

Please find details at: https://docs.thingpark.com/thingpark-location/release-notes/TPX_LE_50X/#tpx-le-500
This is a major release. Some messages may be lost.

EU PROD Thingpark X Location Engine
Posted at September 10, 2026 · 15:17 UTC
Incident & maintenance history
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